Medicare and Continuing Care

Frequently Asked Questions

12. What are questions to consider when choosing a home health agency?

Here are questions to ask when considering a home health agency.

  • Is the agency Medicare-approved?
  • How long has the agency served the community?
  • Does this agency provide the services my relative or friend needs?
  • How are emergencies handled?
  • Is the staff on duty around the clock?
  • How much do services and supplies cost?
  • Will agency staff be in regular contact with the doctor?

You can use Medicare's "Home Health Compare" tool to compare home health agencies in your area. Visit Under "Search Tools," select "Compare Home Health Agencies in Your Area."