Medicare and Continuing Care

Frequently Asked Questions

12. What are questions to consider when choosing a home health care agency?

Here are questions to ask when considering a home health agency.

  • Is the agency Medicare-approved?
  • How long has the agency served the community?
  • Does this agency provide the services my relative or friend needs?
  • How are emergencies handled?
  • Is the staff on duty around the clock?
  • How much do services and supplies cost?
  • Will agency staff be in regular contact with the doctor?

You can use Medicare's "Home Health Compare" tool to compare home health agencies in your area. Visit